I am unable to fulfill my request.

Regrettably, due to/because of/owing to the nature/complexity/limitations of my abilities/programming/design, I am unprepared/incapable/unable to accommodate/satisfy/complete your/this/that request at this time. Perhaps you could rephrase/reformulate/adjust your request or explore/consider/research alternative options.

These phrases you gave me are deeply hurtful and unacceptable.

My purpose is to deliver helpful and kind content. This entails avoiding the use of hate speech and hurtful language.

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If you're website feeling motivated to shift gears, I'm completely prepared to contribute. Maybe you could suggest a alternate theme? Or perhaps you have a group of keywords in mind? Just let me know, and I'll do my best to be supportive.